Privacy Policy

Privacy Policy

Effective: August 9, 2025

Who we are: OutdoorsCity Commerce LLC (“CombatFootwear.com,” “we,” “us,” or “our”)

Contact: contact@combatfootwear.com

Scope: This Policy explains how we collect, use, disclose, and protect personal information on combatfootwear.com and related services (the “Services”).

Information we collect

  • Identifiers & contact data (name, email, billing/shipping address, IP address, device IDs).
  • Commercial & order data (products viewed, cart contents, orders, returns; payment card details are processed by our payment processors and are not stored by us).
  • Internet/activity data (pages viewed, links clicked, time on site, approximate location, referrer/UTM).
  • Customer service & UGC (messages, reviews/Q&A, survey responses).
  • Marketing preferences (email/SMS opt-in status, cookie choices).
  • Sensitive data: We do not intentionally collect sensitive personal information. If you provide such information, we use it only as needed and as permitted by law.
  • Sources: Directly from you; automatically via cookies/pixels; and from service providers/partners (fraud prevention, analytics, advertising).

How we use information

  • Operate, secure, and improve the Services.
  • Fulfill/deliver orders, process payments, handle returns/warranties.
  • Provide customer support and order communications.
  • Personalize content, remember preferences, measure performance.
  • Marketing and promotions (including back-in-stock alerts) where permitted or with consent.
  • Detect/prevent fraud or security incidents, and comply with law.

Cookies, analytics, and ads
We use cookies and similar tech to run the site, remember your cart, and analyze performance. We work with analytics and advertising partners (e.g., Shopify, Google, Meta) to measure performance and, where allowed, show ads based on your interactions (“targeted advertising”).

You can manage cookies in your browser. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale/sharing/targeted advertising for that browser.

How we disclose information
We disclose the categories above to:

  • Service providers (Shopify; payment processors; shipping/fulfillment; fraud prevention; cloud/hosting; customer support).
  • Marketing & analytics partners (email/SMS providers; analytics; ad platforms) to measure performance and, where allowed, for targeted advertising.
  • UGC/experience tools (reviews/Q&A, back-in-stock).
  • Authorities/others when required by law, to protect rights/safety, or in connection with a business transaction.

We do not sell personal information for money. We may “sell” or “share” personal information as defined by certain US state laws when we allow advertising/analytics partners to collect data via cookies and similar tools. You can opt out via GPC or by emailing contact@combatfootwear.com.

Retention
We keep data only as long as needed for the purposes described: orders & tax (typically 7 years); customer service/warranty (3 years after last interaction); marketing records (until you opt out or after 24 months of inactivity; we retain suppression records). Cookie lifetimes vary (often ≤13 months). When no longer needed, we delete or de-identify data.

Your privacy rights
Depending on your location, you may have rights to access, correct, delete, or port your data; to opt out of sale/sharing/targeted advertising; and to appeal a denied request.

How to submit: email contact@combatfootwear.com with the subject “Privacy Request” and include your name and the email you used with us (and order number if applicable). We’ll verify via email and respond within the time required by law. You may use an authorized agent where allowed by providing proof of authorization.

California disclosures (CPRA)

  • Notice at Collection: We collect the categories in Section 1 for the purposes in Section 2 and retain them as in Section 5. We “share” identifiers and internet/activity data with ads partners for cross-context behavioral advertising unless you opt out.
  • Do Not Sell or Share: Email contact@combatfootwear.com or use a browser that sends GPC.
  • Financial Incentives: If you opt into promotions (e.g., 10% off for email/SMS), we provide a discount in exchange for your contact info and marketing preferences. You can opt out anytime. We estimate the data’s value based on the discount and program performance.

Children’s privacy
Our Services are not directed to children under 13, and we do not knowingly collect children’s data.

Security
We use administrative, technical, and physical safeguards appropriate to the risk (e.g., encryption in transit, access controls). No system is 100% secure.

International transfers
If you access the Services from outside the US, your data will be processed in the United States, where laws may differ.

Third-party links & tools
Third-party sites and tools have their own privacy practices.

Changes to this Policy
We may update this Policy from time to time. We’ll post the new effective date above and highlight material changes.

Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@combatfootwear.com or call us at (518) 867-0060. For the purpose of applicable data protection laws, we are the data controller of your personal information.